Customer Support

Configuring your Email Program

Configure your email program using the following settings:

Incoming (POP3) Server:

Server

pop3.iserve.net.nz

Username

as supplied by Gumboot eg. acme01

Password

as supplied by Gumboot (important passwords are case sensitive)

Encryption / Security

Authentication type: password; SSL (port 995)

Leave messages
on server

Off / disabled. Note: If you require access to your email from more than one device eg. laptop, mobile phone and tablet it is strongly recommended that you use a hosted IMAP service such as Google G Suite or Microsoft Office 365. Contact Gumboot for help in setup.

Outgoing (SMTP) Server:

Server

smtp.iserve.net.nz

Username

as supplied by Gumboot eg. acme01

Password

as supplied by Gumboot (important passwords are case sensitive)

Encryption / Security

Authentication type: password; SSL (port 587)

Using Webmail

If you need to access your email while away from your computer, for example on vacation, use the simple Webmail interface. To access Webmail visit the following web page:

webmail.iserve.co.nz »

Login using your email address and password (case sensitive) as supplied by Gumboot.

Viewing Webstats

To view simple webstats visit the following web page:

http://stats.iserve.co.nz/www.yourdomain.co.nz replace yourdomain.co.nz with your domain name

Username

as supplied by Gumboot

Password

as supplied by Gumboot (case sensitive)

For comprehensive website traffic analysis Gumboot recommends the free Google Analytics package. Contact Gumboot for help in setup.